Our return policy lasts exactly 14 days. When 14 days have passed since your purchase, we can’t provide an exchange or refund.

In order to use your right to return the goods, your item must be unused and in the exactly same condition when you have received it. In addition, it must be in its original packaging. 

Please contact us on sales@sparklers.co.uk if you would like o return something.

Our returns policy does not include personalised products.