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3+ Day Delivery (Order Before 3pm): £4.95
24 HR Next Working Day Delivery (Order Before 3PM) : £9.95
Saturday Delivery (Order Before 3PM Friday) £19.95
(FREE) NEXT WORKING DAY DELIVERY (Order Before 3pm) Spend Over £50
REST OF THE UK
The Rest of the UK: All Scottish Islands, Shetland Islands, Outer Hebrides, Guernsey, Jersey, Isle of Man, Isle of Scilly. Northern Ireland
7+ Day Delivery Rest of the UK** £9.95
48 HR Delivery Rest of the UK** (Order Before 3PM): £19.95
3+ Day Delivery Ireland ** £14.95
48 HR Delivery Ireland** (Order Before 3PM): £19.95
Firework, Wholesale and personalised orders do not have a next day 24 hour option even if you select 24 Hr Delivery or spend over £50, but we still try our best to achieve this in 48 Hrs for you.
** Please Note Deliveries are not guaranteed and can take Longer. We take no responsibility as we are not delivering the parcel ourselves and there no late delivery compensation or refund if items are late. Please Allow Delays On National Holidays. Also Add One Business Day To Personalised Sparkler Tags & Boards and wholesale orders, including fireworks. If you have not received your parcel or issues with your order we need to know within 14 days of your order, if it goes over 14 days then we can not offer any refunds or exchanges.
We offer a reliable delivery service on all orders. Our main objective is to use the help of established and professional delivery service providers. With their help, we can guarantee safe and efficient delivery to all products in a timely manner. However, since we don’t want to make any promises, we will point out that the delivery times are not guaranteed and please allow delays on national holidays. All delivery options offered are based on working days.
Please, keep in mind that in order to receive the shipment, the receiver at the delivery address must be 18 years or over.
If we cannot deliver the goods after three attempts, the package(s) will be (left in a safe place) or be returned by the courier to our business premises in. If there is a need for a fourth attempt for delivery then we will ask for a delivery fee of the same amount. The payment must be done before dispatch.
In case of delivery is not accepted or refused without any valid reason than a re-stocking charge of 25% of the value of the order will be deducted from the refund.
If you need any additional assistance with package delivery, feel free to contact us at firstname.lastname@example.org at any time. From the moment the ordered goods leave our premises, the courier company becomes fully responsible for the delivery. Sparklers.co.uk cannot be responsible for any delayed, late or non-delivery of items ordered through our website and we will do everything in our power to deal with any delivery problems in a timely manner once we receive any complaint or question from our clients.
** On only sparkler, ice fountain and party supplies products. Any firework or wholesale products will have to be sent back by customer at their own costs. simply just email email@example.com with your order number and reason for returning, we will send you prepaid slip that you can print out and attach to a secure box. Please note if items come back damaged due poor packaging, then no refunds can be given.
"LET US CALL YOU"
*** Mon - Fri Between 9am to 5pm***
You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe..
If you're having trouble paying for your order on the checkout page, we'd suggest you try the following:
You may need to delete your cookies - a cookie is a small file we store on your computer to let us know who you are next time you visit us (for more information about cookies, click here).
Please note that if you have items in your bag or in the 'Save for Later' section that were added when you weren't logged in,you'll need to make a note of the product name/code as deleting your cookies could clear this history.
On most internet browsers you can delete your cookies using 'Tools' or 'History'.
Once you've cleared your cookies, close your browser, reopen it and visit our site again. You should be able to use it without any more problems.
We also suggest that you use the latest version of your operating system provider e.g. Windows, OSX etc.
If you're still having problems, contact us via email at firstname.lastname@example.org or if your order is urgant the please call us on 020 8798 9299
We know how important it is to receive your goods when you expect them, especially if you've ordered sparklers for a specific occasion, and we use a large network of couriers to deliver goods.
We allocate the delivery partner based on the delivery method selected and the value of your order.
All UK delivery options are fully tracked and we’ll email you a link to your tracking information once your parcel has been shipped from our warehouse.
.If you provide a valid email address on your account, our delivery partner will also send you delivery notifications.
Delivery services available in the UK are below when ordered before 4pm Mon to Fri:
• Standard Delivery (3 to 5 Working Days) - £3.95
• Next-Day Delivery - £9,95
•Precise Delivery - £24.95
• Saturday Delivery - £19.95
We don't deliver outside the UK due to transport laws.
If you're order has not been delivered, contact us via email at email@example.com or if your order is urgant the please call us on 020 8798 9299
If you're having problems with your order then please, contact us via email at firstname.lastname@example.org or if your order is urgant the please call us on 020 8798 9299
If you' would like to return your order then please, contact us via email at email@example.com or if your order is urgant the please call us on 020 8798 9299