Standard - 3 to 7 Working Days Delivery £4.95
Fast- 1 to 3 Working Days Delivery: £9.95
Free Fast Delivery On Orders Over £50
** Please Note Deliveries are not guaranteed and can take Longer. We take no responsibility as we are not delivering the parcel ourselves and there no late delivery compensation or refund if items are late. Please Allow Delays On National Holidays. Also Add One Business Day To Personalised Sparkler Tags & Boards and wholesale orders, including fireworks. If you have not received your parcel or issues with your order we need to know within 7 days of your order, if it goes over 7 days then we can not offer any refunds or exchanges.
We offer a reliable delivery service on all orders. Our main objective is to use the help of established and professional delivery service providers. With their help, we can guarantee safe and efficient delivery to all products in a timely manner. However, since we don’t want to make any promises, we will point out that the delivery times are not guaranteed and please allow delays on national holidays. All delivery options offered are based on working days.
Please, keep in mind that in order to receive the shipment, the receiver at the delivery address must be 18 years or over.
If we cannot deliver the goods after three attempts, the package(s) will be (left in a safe place) or be returned by the courier to our business premises in. If there is a need for a fourth attempt for delivery then we will ask for a delivery fee of the same amount. The payment must be done before dispatch.
In case of delivery is not accepted or refused without any valid reason than a re-stocking charge of 25% of the value of the order will be deducted from the refund.
If you need any additional assistance with package delivery, feel free to contact us at firstname.lastname@example.org at any time. From the moment the ordered goods leave our premises, the courier company becomes fully responsible for the delivery. Sparklers.co.uk cannot be responsible for any delayed, late or non-delivery of items ordered through our website and we will do everything in our power to deal with any delivery problems in a timely manner once we receive any complaint or question from our clients.
** On only sparkler, ice fountain and party supplies products. Any firework or wholesale products will have to be sent back by customer at their own costs also if you have spent over £50 and received free delivery then you must pay for return postage simply just email email@example.com with your order number and reason for returning, we will send you prepaid slip that you can print out and attach to a secure box. Please note if items come back damaged due poor packaging, then no refunds can be given.