DELIVERY SAFETY

Please be advised that our goods are classed as explosives and have to be sent on a special hazardous courier and are packed in special UN hazardous carton.

We subsidise the cost of sending these goods. Mainland UK delivery only- Order before 12 noon for following delivery times.

DELIVERY CHARGES

Standard Delivery - 3 Working Days : £5.95

Overnight Delivery (Next Working Day) : £9.95

Saturday Delivery : £14.95

Free Delivery On Orders Over £50

GENERAL DELIVERY INFORMATION

Deliveries must be signed for by a competent adult and if no one is in to take the goods a £20 redelivery charge will have to be administered and we reserve the right to charge this without notice, for this reason it is always beneficial to deliver to a work address. Please advise us if you require delivery on a certain day otherwise the goods will be picked, packed and sent at our earliest opportunity.

Whilst we keep good stocks any item that is out of stock will be substituted for a similar item of equal or greater value – however we will attempt to contact you to discuss a preferred replacement.

Certain items are not possible to ship on a courier due to their hazard certification and we advise this on the items product description.

Please make sure you only sign for the amount of items delivered and that you check you have everything you have ordered immediately. Do not wait until the day of your display before checking the contents. Should you be missing any products, we then still have time to rectify the order for you.

CLAIMS FOR SHORTAGES

Claims for shortages must be made in writing within three days of receipt of your order by post or email at sales@sparklers.co.uk detailing what is missing and your consignment number. We can then contact the couriers for the location of the missing item. In the event the item cannot be found we will either send a replacement or arrange a credit.

DAMAGED GOODS

In the event of our products being delivered to you damaged please take photographs, and please notify us immediately on 020 8798 9299 or via email at sales@sparklers.co.uk so we can arrange a replacement and collection of the damaged goods or a refund.

PRODUCT INFORMATION & SUBSTITUTIONS

All fireworks conform to the European Standard EN15947 and are supplied on the condition they will be used in accordance with the manufacturer’s instructions.

No consequential losses arising out of the use of any products will be accepted.

Payment is required with confirmation of your order. We do not offer a sale or return facility.

Purchasers must be eighteen years of age or over. It is illegal to sell adult fireworks to anyone under 18. It is illegal for anyone under 18 to possess fireworks in a public.

Prices are correct at the time of going to press but are subject to change without prior notification

WHAT ARE SPARKLERS?

Sparklers are mini-fireworks that are attached to a metal stick for safe holding purposes. When the end is lit, they give off hundreds of tiny stars or sparkles for about 30 seconds to just over a minute, depending on their individual length. Sparklers are a fantastic way to engage guests in a fireworks display or special party moment.

ARE SPARKLERS SAFE TO USE?

Your safety is of the utmost importance to us. All our sparklers conform to British Safety Standards and EU Regulations. Be sure to follow all safety precautions on the box and to store your sparklers in a cool dry place. If you have any safety questions, do not hesitate to contact us in person for advice.

WHAT SPARKLERS SIZE DO YOU HAVE IN STOCK?

We stock 4”-inch, 7”-inch, 10”-inch, 14” - inch, 17”-inch and 18“-inch sparklers. The longer they are, the longer time they will burn for. A 4” inch sparkler will burn for approximately 20 seconds, and 18”inch sparkler can burn for as long as a minute and a half.

CAN I USE SPARKLERS INDOORS?

We stock two types of sparklers: Indoor Sparklers and Outdoor Sparklers. Be advised to use Indoor Sparklers if you are planning an indoor event. You will find a large selection of sparklers that are suitable on our website.

WHAT IS THE BEST WAY TO HOLD SPARKLERS?

Hold your sparkler by the metal stick and keep your fingers and face away from the lit end.

IS THERE ANY SAFETY EQUIPMENT I SHOULD USE?

Yes, safety is our first priority - therefore we offer a safety kit that includes a good sized metal bucket to fill with sand and to dispose of spent sparklers in, a safety lighter suitable to light sparklers or fireworks and a pair of gloves. You will find this item on our site under safety-equipment.

DO YOU PROVIDE SAFETY ADVICE?

We are always available to help and advise you on your sparkler safety. Feel free to message, call or email us if you have any further questions. Do read all instructions on the box carefully, make sure that children are always supervised and dispose of your sparklers safely.

IS IT SAFE TO PUT SPARKLERS ON CAKES AND OTHER FOOD ITEMS?

Yes our cake sparklers are food-safe and intended for use on cakes. They are all silver in colour, 7” Inches in size and come in a variety of shapes: letters, numbers, hearts, stars and standard stick-shapes. All the cake sparklers give off golden sparklers

WHAT IS THE MOST SUITABLE SPARKLER TO BUY FOR KIDS BIRTHDAY PARTY? 

A medium-length sparkler is the most ideal length for kids to use. 7” Inch to 14” inch length sparklers will burn for at least 30 to 40 seconds and are comfortable and safe to hold.

DO SPARKLERS COME IN DIFFERENT COLOURS?

Yes! The standard sparkler colour is gold – as with our wedding sparklers and cake sparklers, but we have a fabulous selection of rainbow coloured sparklers on our website for you to choose from. Double check when you order your sparklers that you have selected your correct party theme colours before you purchase.